Booking conditions and terms from 22/04/2021

Last revision, Bozen, 16/02/2021


Booking conditions and terms from 22/04/2021

General:

  • Our general terms and conditions apply to all offers and / or reservations!
  • We do not accept card payments for on-site payments!
  • Payments in cash are possible on site, in accordance with the local legal regulations!
  • For a binding booking we need the following information from the person making the booking: First and last name, postal address, telephone number, email address

You can download our general terms and conditions by pressing the download button.


LAST MINUTE / NON-FLEX-RATE - OFFERS:

  • Our LAST MINUTE and NON-FLEX RATE offers are discounted with 25%.
  • The offers can be booked from 29 days of the arrival date.
  • Daily arrival / departure
  • 24 hour service

Terms of payment for bookings with arrival up to 10 days before arrival:

  • 50% down payment of the travel price, within 24 hours after receipt of the cost note,
  • 50% final payment of the travel price up to 2 days before arrival, 11:59 pm

Terms of payment for bookings with arrival 2 days before arrival:

  • 100% of the travel price, within 24 hours after receipt of the cost note, or 100% of the travel price on the day of arrival, in cash, in accordance with the local statutory provisions.

Booking changes / cancellation conditions:

  • no change or rebooking possible!
  • Offer is non-refundable, from booking / deposit you pay 100% of the deposit / travel price


EARLY BOOKING / FULL-FLEX-RATE OFFERS:

  • Our EARLY BOOKING and FULL-FLEX-RATE offers are discounted with 20%.
  • The offers can be booked up to 30 days before arrival.
  • Daily arrival / departure
  • 24 hour service

Payment terms:

  • 20% down payment within 14 days after receipt of the cost note
  • 80% final payment of the travel price, up to 2 days before arrival, 11:59 pm or 80% final payment of the travel price on the day of arrival, in cash, in accordance with the local statutory provisions.

Conditions for booking changes:

  • Non-cost rebooking
  • One-time change / rebooking up to 30 days before arrival
  • If you want to change the arrival date, you can postpone it until 09/25/2021 (latest arrival date)
  • The change / rebooking depends on availability
  • If the new booking is more expensive, the guest will be charged the difference in price
  • If the new booking is cheaper, the price difference will be refunded to you with a voucher.
  • If you want to change your booking, please contact our BOOKING OFFICE.

Cancellation policy:

  • Free cancellation up to 14 days before receipt of the deposit or before booking
  • From booking / deposit you pay 20% of the travel price
  • From 3:00 pm 2 days before arrival, you pay 100% of the total price
  • If you cancel, you will receive a voucher for the amount paid


 FULL-FLEX Angebote:

  • Our FULL-FLEX offers are discounted with 15%.
  • Bookable at any time
  • Daily arrival / departure
  • 24 hour service

Payment terms:
  • 20% down payment within 14 days after receipt of the cost note
  • 80% final payment of the travel price, up to 2 days before arrival, 11:59 pm or 80% final payment of the travel price on the day of arrival, in cash, in accordance with the local statutory provisions.

Conditions for booking changes:
  • Non-cost rebooking
  • One-time change / rebooking up to 30 days before arrival
  • If you want to change the arrival date, you can postpone it until 09/25/2021 (latest arrival date)
  • The change / rebooking depends on availability
  • If the new booking is more expensive, the guest will be charged the difference in price
  • If the new booking is cheaper, the price difference will be refunded to you with a voucher.
  • If you want to change your booking, please contact our BOOKING OFFICE.
Cancellation policy:
  • Free cancellation up to 14 days before receipt of the deposit or before booking
  • From booking / deposit you pay 20% of the travel price
  • From 3:00 pm 2 days before arrival, you pay 100% of the total price
  • If you cancel, you will receive a voucher for the amount paid


BASIC-RATE Angebote:

  • Our BASIC-RATE offers is not discounted!
  • Bookable at any time
  • Daily arrival / departure
  • 24 hour service

Payment terms:
  • 20% down payment within 14 days after receipt of the cost note
  • 80% final payment of the travel price, up to 2 days before arrival, 11:59 pm or 80% final payment of the travel price on the day of arrival, in cash, in accordance with the local statutory provisions.
Conditions for booking changes:
  • Non-cost rebooking
  • One-time change / rebooking up to 30 days before arrival
  • If you want to change the arrival date, you can postpone it until 09/25/2021 (latest arrival date)
  • The change / rebooking depends on availability
  • If the new booking is more expensive, the guest will be charged the difference in price
  • If the new booking is cheaper, the price difference will be refunded to you with a voucher.
  • If you want to change your booking, please contact our BOOKING OFFICE.

Cancellation policy:
  • Free cancellation up to 14 days before receipt of the deposit or before booking
  • From booking / deposit you pay 20% of the travel price
  • From 3:00 pm 2 days before arrival, you pay 100% of the total price
  • If you cancel, you will receive a voucher for the amount paid


Our general terms and conditions apply to all offers and / or reservations.
You can download our general terms and conditions by pressing the download button.

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